Track Order
If you've placed an order with us you can follow its journey once it's shipped.
You can check your tracking number here.
We will send you an email when this happens with your tracking number. Please also check your spam folder too just in case it ends up there.
Please note that tracking information may not be available for a few days, so don't worry if you don't see anything right away! We recommend waiting 3-5 days before checking. If you do not see anything after 7 days please contact us.
Is my order tracked?
Yes all orders are tracked.
After your order is placed and then dispatched you will then receive a tracking number/confirmation of order shipment around 3-5 days after placing your order and processing.
Order Delivery Time Estimates
Order delivery times are provided as guidelines only. Sometimes they arrive sooner and sometimes later. Please keep an eye on your shipment with the tracking number provided to avoid delays.
Please allow extra time during sale periods or annual holidays like Christmas. Usually around 3-5 extra days on top of our usual delivery times.
Delivery times do not take into account possible delays caused by the freight company. We cannot be held liable for any delay in delivery and the above time is as provided to us by the freight companies.
What if my tracking link doesn't work?
This is most likely because your items package mail carrier is not supported by our tracking system. Please take your tracking number and try these links instead:
Other:
Package Radar
Global Order Tracking
USPS Tracking
17Track
What does it mean if my order status is 'unfulfilled?
This simply means your order has not yet been dispatched, but the payment has been successful. Once your order has been dispatched you will receive an email to confirm your order has been fulfilled and another email providing you with a tracking number.
Once your new items have arrived, don’t forget to leave us a review and show them off using the hashtag #Rezortly on Instagram for selection for a re-gram or feature!
